If a Let's identify your product to get started page displays, click Printer, type your printer model number, and then click Submit. Go to HP Customer Support - Software and Driver Downloads. The software installation prompts you to connect the cable if needed. If your printer is connected to the computer with a USB cable, disconnect the cable from the printer. The Mac print driver installs HP Utility, which has similar tools and features. HP Printer Assistant is not available for Mac computers. HP Solution Center came with many HP printers manufactured before 2010 and provides similar printer tools and management features.ĭownload and install the full feature software for your printer from the HP website. If HP Solution Center opens, you have a printer that came with Solution Center instead of Printer Assistant. If you cannot find Printer Assistant, download and install the full feature driver for your printer on your computer. Search Windows for your printer model name, and then click your printer in the list of results to open Printer Assistant. Use one of the following methods to check for and open Printer Assistant.ĭouble-click the printer icon on the desktop to open Printer Assistant. When you install the full feature printer software on your Windows computer, either from the printer CD or from the HP website, HP Printer Assistant installs automatically and should be available. With it, you can scan documents and photos, order supplies, check ink levels, and more. HP Printer Assistant is printer management software that installs with your Windows HP print driver. HP Solution Center is not upgraded to HP Printer Assistant Software.

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